BrightGauge users on the Enterprise plan now have access to Snapshots gauges, which capture a daily, weekly, or monthly picture of data, like number of endpoints, so you can start identifying trends that will help you make more significant business decisions. Learn more about BrightGauge Snapshots.BrightGauge Essentials is a slimmed-down version of BrightGauge that provides dashboards and reporting for up to three datasources. Please refer to the table … Set Up the BrightGauge Agent. If you are connecting with BrightGauge using an on premises datasource, you will need to download the BrightGauge agent and install on your network in order to provide connectivity. The agent runs as a service and only passes the queries needed by BrightGauge to your systems, and encrypts the raw data that it sends ... Refund-related requests submitted to the DOT dropped in June, but were still high. International carriers were among the top offenders. When the pandemic first came stateside, woul... BrightGauge is a web based application that serves as a data visualization and centralization tool for your current PSA, RMM, and Finance software(s). We help you get the most out of your data source(s) by accessing, grouping, and simplifying data that most of these tools have “hidden”/stored in their databases across multiple tables ... BrightGauge Support; Gauges; Change the Default Gauge Colors Follow. Permanently deleted user August 19, 2020 19:06. Overview. This article describes how to change the default colors of your gauges. Color themes affect how the different parts of a gauge (lines, bars, chart sections, etc.) appear on dashboards and in reports.If you are a PSA cloud partner that uses BrightGauge and PSA Cloud integration with BrightGauge, Use the drop-down menu located in the top left of your Dashboards screen and select Service Tickets – Quick Sync to receive these new 2.0 datasets. Some partners access BrightGauge directly, without going through …Real-Time Dashboards. An unhappy customer is never good. An unhappy customer who has to wait around for a solution to their issue is a big problem. With BrightGauge + SmileBack, you can monitor real-time survey responses and identify any glaring issues immediately, increasing your chances of a satisfied customer base.Schedule a BrightGauge demo to learn how we can help you make better decisions faster using our customizable dashboards, KPIs & metrics, advanced analytics, scorecards, …Step 1 - Log in to your BrightGauge Account. If you don’t have an account, click here to get started. On first login, from the account Overview page, click Add a Datasource. From the account Overview page (to access, click on the BrightGauge logo on the top left-hand corner), click Add a new Datasource. …We would like to show you a description here but the site won’t allow us.Welcome to the ConnectWise service and support page! Use the Create Case button to open the case submission form or select the Chat Now option to start a chat with a ConnectWise representative. Already using ConnectWise Home? Visit home.connectwise.com for a more enhanced experience, including visibility into your …Brian Dosal July 22, 2013. Today marks the official launch of BrightGauge Consulting, a new set of services we’re offering our customers to help them get the most of out of their PSA & RMM data. Over the past few years we’ve delivered consulting services on an ad hoc basis but after talking with our key customers, it was apparent that a ...BrightGauge Support; Gauges; Change the Default Gauge Colors Follow. Permanently deleted user August 19, 2020 19:06. Overview. This article describes how to change the default colors of your gauges. Color themes affect how the different parts of a gauge (lines, bars, chart sections, etc.) appear on dashboards and in reports. BrightGauge puts your ConnectWise PSA data on automated, easy-to-read reports, with plenty of personalization options (for example, add a cover page, your logo, or an image module). Best of all, choose from several default templates like Member Efficiency or Weekly Project Work Summary. Open a template, choose client recipients, and send it off. Review past releases for BrightGauge below. We also wanted to showcase upcoming defects and bug fixes that are going to be released soon. This can be viewed by clicking the following link, which will take you to the Known Issue site and using the <yyyy.mm.R#> filter for the fix Version. (Be sure to filter for the BrightGauge product as …The most beautiful and impressive waterfalls in West Virginia, including Babcock Mill Creek Falls, Cathedral Falls, Blackwater Falls, Elakala Falls, and more. There’s something mag...BrightGauge Essentials is a slimmed-down version of BrightGauge that provides dashboards and reporting for up to three datasources. Please refer to the table …BrightGauge Agent v5 Upgrade Steps; Add a user in MS-SQL (ConnectWise, Kaseya, TigerPaw, & N-Able Users) Add a user in MySQL (ConnectWise Automate/LabTech Users) Advanced SQL Database Setups; Application Patch Deployment; See all 77 articles Gauges. 101 - Gauges ; Proactive Notifications ...Dec 5, 2014 · User Roles. BrightGauge has three user roles: Admins have full access to your BrightGauge account and can manage Analyst and Viewer user permissions. Standard plans include two Admins and Enterprise plans include three Admins. Administrator user sessions expire after two weeks. Analysts are unique to the Enterprise plan. Please note that, at this time, single sign-on (SSO) is not yet available for BrightGauge. However, BrightGauge does support multi-factor authentication (MFA). For more information, please refer to Two-factor Authentication for BrightGauge. Password Requirements. Passwords must be at least 9 characters and must include both letters …If you are a PSA cloud partner that uses BrightGauge and PSA Cloud integration with BrightGauge, Use the drop-down menu located in the top left of your Dashboards screen and select Service Tickets – Quick Sync to receive these new 2.0 datasets. Some partners access BrightGauge directly, without going through …BrightGauge Agent v5 Upgrade Steps; Add a user in MS-SQL (ConnectWise, Kaseya, TigerPaw, & N-Able Users) Add a user in MySQL (ConnectWise Automate/LabTech Users) Advanced SQL Database Setups; Application Patch Deployment; See all 77 articles Gauges. 101 - Gauges ; Proactive Notifications ...101 - Client Reporting. Regular reporting is a great tool for every MSP to show the value they provide to their customers and to maintain good relations with them. This document covers everything you need to know on how to create automated client reports in BrightGauge. Create Client Mappings to determine how your customer's company name …Quarterly Business Reviews or Technical Business Reviews are a vital part of any MSP-client relationship. These scheduled reviews are an excellent opportunity to connect with clients, highlight the services you provide, and create a strategic agenda moving forward. With BrightGauge, creating a QBR is simple.Manage Billing. To access your billing page, select Billing from your Account dropdown menu on the top right-hand corner of your window. A history of all billings to date plus the option to download a receipt for each one. The option to make changes to user and datasource licenses purchased. Change your credit card information.How-To Videos & Webinars. A section featuring some of our getting started, dashboard of the month, and webinar videos. A BrightGauge Overview - Video. Best Practices: Organization & Account Management. Best Practices: Our new Autotask Datasource. Build a Gauge: Billable Percentage by Tech - Video.This article describes the ConnectWise Command OS Patching report. The OS Patching report provides an overview of the patch health for all of your server and desktop agents. By default, the report shows the data for all of your clients/sites. After you set up and schedule a report for a specific client (site), BrightGauge automatically filters ...Gain visibility into your company's health and monitor your cash position in real-time with BrightGauge dashboards. With just one click, quickly understand your revenue, your past-due invoices, your stock quantity, and how your projects are tracking against budgets. Valuable insights help you make important decisions.Gain visibility into your company's health and monitor your cash position in real-time with BrightGauge dashboards. With just one click, quickly understand your revenue, your past-due invoices, your stock quantity, and how your projects are tracking against budgets. Valuable insights help you make important decisions.Here’s why the Sapphire Preferred credit card is worth getting as an intermediate or advanced points enthusiast if you don’t currently have it. The Chase Sapphire Preferred Card is...This article provides information on the ITSupport247 Warranty Report for BrightGauge. By default, the report shows the data for all of your clients/sites. After you set up and schedule a report for a specific client (site), BrightGauge will automatically filter data for that client (site). The gauges are currently set to show the most recent ...Step 1 - Log in to your BrightGauge Account. If you haven’t created an account yet, go here to get started. On first login, from the account Overview page, click Add a Datasource. From the account Overview page (to access click on the BrightGauge logo on the top left-hand corner), click on Add a new Datasource towards the bottom …BrightGauge uses the "~" operator (case sensitive) hard-coded into the filter. Linked Filters. Linked filters enable you to edit the same filter across multiple gauges. For example, the member_id filter is applied to six of your gauges. You would like to add another member to the filter, but only on four of the gauges.BrightGauge is a web based application that serves as a data visualization and centralization tool for your current PSA, RMM, and Finance software(s). We help you get the most out of your data source(s) by accessing, grouping, and simplifying data that most of these tools have “hidden”/stored in their databases across multiple …The founders of BrightGauge, who previously owned an MSP, felt that and sought out a streamlined solution that fit their operational management needs. Ultimately, they decided to build that solution themselves. BrightGauge can help you manage your data, strengthen your business relationships, and establish a goal-setting …Sort on 2nd Dimension. Sorts the 2nd dimension pie slices within each 1st dimension slice. For example, if the 2nd dimension is text, the 2nd dimension pie slices within each 1st dimension slice will be sorted by the 2nd dimension alphabetically. This document describes how dual dimension sorting works within BrightGauge. If you've got questions about Goals or want to see BrightGauge in action, contact Sales today. BrightGauge’s goal management makes it easy to track and meet growth targets. Assign teams specific KPIs and update them on their progress towards their goals today! Automatic Data Records. Many of you have requested an easier way to identify trends over time. Snapshots take care of that. Don't worry about manually tracking and compiling your data; Snapshot gauges automatically take a daily, weekly, or monthly picture of your metrics and pin it onto a chart. After a while, you'll be able to take a look at ...The problem is with how cloud services report deletions through the API. A better description is that there is a lack of notification for deleted items. In order for BrightGauge to do fast syncing, we employ a process known as delta updates. This means that we only get details from the information that has changed or is new.Dashboard of the Month: Customer Analysis Dashboard. BrightGauge's Harvest dashboard integration provides a real-time view of hours, expenses, and invoices to manage your team’s performance towards achieving their goals. Learn more about BrightGauge's dashboard integration with Harvest.How-To Videos & Webinars. A section featuring some of our getting started, dashboard of the month, and webinar videos. A BrightGauge Overview - Video. Best Practices: Organization & Account Management. Best Practices: Our new Autotask Datasource. Build a Gauge: Billable Percentage by Tech - Video.BrightGauge is a web based application that serves as a data visualization and centralization tool for your current PSA, RMM, and Finance software(s). We help you get the most out of your data source(s) by accessing, grouping, and simplifying data that most of these tools have “hidden”/stored in their databases across multiple …BrightGauge puts your ConnectWise PSA data on automated, easy-to-read reports, with plenty of personalization options (for example, add a cover page, your logo, or an image module). Best of all, …Indices Commodities Currencies StocksThis article provides information on the ITSupport247 Warranty Report for BrightGauge. By default, the report shows the data for all of your clients/sites. After you set up and schedule a report for a specific client (site), BrightGauge will automatically filter data for that client (site). The gauges are currently set to show the most recent ...Mar 29, 2015 · Create a Filter. To create a filter: From a dashboard, click Add A Filter. Name your filter. This may be a date range, team name, client name, etc. The Add Filter modal displays the datasets that power the gauges on the dashboard. Each gauge is part of one of these subsets of data. Review the datasets and the fields they contain. Using this tool, you can create powerful MSP Metrics like Support Kill Rate, Tickets Per Endpoint, and Service Gross Margin. This video shows you how to easily add layers and create calculated metrics. If you have questions about doing this within your BrightGauge, reach out to our support team. For more tutorial videos, check us out on YouTube. . Understanding your RMM Data in BrightGauge. Mastering BrightGauge Series: This training webinar will cover the basics and best practices of filtering your dashboards and reports. We'll also review ways you can understand both your metrics and the CW RMM datasets in the gauge builder. Note: For this webinar, …Step 1 - Log in to your BrightGauge Account. If you haven’t created an account yet, go here to get started. From the account Overview page, click on the "Add a Datasource" button: Click on the Data menu at the top righthand corner of the screen, and select Datasources from the drop-down menu. Then click Add a New Datasource.A Command/ConnectWise RMM™ partner can access BrightGauge by clicking on BrightGauge > Reporting in the RMM portal and will receive these new 2.0 datasets. Some partners access BrightGauge directly, without going through RMM portal, so we have created mappings for these partners in the system so that they can also …Jun 1, 2017 · After you create your playlists, click Present to enter present mode. The default rotation time for the dashboard is two minutes. To change the rotation time, click the time icon in the upper-right corner of the dashboard. You can also get the unique URL to go directly into the playlist by clicking on the link icon next to the playlist name. Substack is framing its crowdfund as a way for its users to buy into the platform they use. The sticky bit is price. It turns out that if you have an active customer audience inves...BrightGauge makes awesome software for the IT Service Provider and MSP industry that lets users generate customizable performance reports and dashboards based on their own unique data sources. No ...Find answers to your questions about BrightGauge, a data visualization and reporting tool for MSPs. Learn how to connect your data, create dashboards and reports, use goals …BrightGauge users on the Enterprise plan now have access to Snapshots gauges, which capture a daily, weekly, or monthly picture of data, like number of endpoints, so you can start identifying trends that will help you make more significant business decisions. Learn more about BrightGauge Snapshots.Thanks again, Jeremey, for collaborating with us and for sharing some of the ways you and your teams have been able to use BrightGauge to drive data-informed decision making at High Point Networks. Make sure to visit our library of more report and dashboard templates and please feel free to reach out to [email protected] with any questions!The Company Sales pipeline dashboard is designed for the sales manager and should be checked weekly or biweekly and used in team meetings. This dashboard can also be cloned and filtered for individual sales representatives so each sales rep can better manage their own pipeline. Company Pipeline - view here. Here are some featured …BrightGauge is decent enough to use, but doesn't pack a punch like PowerBI does. It lacks many features and is not as easy to use. PROS. The CPU demand is very low for Bright Gauge, which will attract a lot of people, as it's rivals can be more demanding on that front. CONS. It doesn't feel fluid to use.Essentials is a free, slimmed-down version of BrightGauge designed to provide small technology solution providers dashboards and reporting for key business …To save you time getting your dashboards ready, BrightGauge includes a number of pre-configured dashboards that are available in your account as soon as you …User Showcase: Tracking Individual Tech & Project Progress with Dashboards and Reports. User Showcase: Setting a Baseline for Expected Performance and Naming Conventions. User Showcase: Keeping your MSP Reliable with Daily Micro Goals. User Showcase: Tracking Critical NOC KPIs Across Your MSP. User Showcase: Guiding your Service …The key performance indicators (KPIs) monitored using this dashboard include: Managed endpoints supported. Tickets per endpoints. Hours per endpoint. Ticket escalation ratio. SLA adherence. With this dashboard, a Service Operations Manager has a quick way to spot problems, trends, and any automation needs and is able to see the top …After you create your playlists, click Present to enter present mode. The default rotation time for the dashboard is two minutes. To change the rotation time, click the time icon in the upper-right corner of the dashboard. You can also get the unique URL to go directly into the playlist by clicking on the link icon next to the …Dec 15, 2014 · BrightGauge includes as much information as possible when pulling data from your datasources. You may need to filter data at the dashboard level, report level, or with individual gauges to only see the information pertinent to whoever you share a dashboard or report with. Filters allow you to see only the data you need. Creating a Viewer. Unless you have access to public dashboards with your subscription, a BrightGauge login is required to view a dashboard. The administrators …instance1/cwwebapp_brightgauge . Non-Default TCP Port. If your SQL setup is using a non-default TCP (Microsoft SQL is 1433, mySQL is 3306), you must add the port information into the Database IP field under your datasource settings page on your account. This can sometimes change, so please try both variations using a colon or a comma: ColonBrightGauge whitepapers cover a range of topics, including how-to guides for driving growth, understanding your metrics, improving operations, and developing your team. Download your free whitepapers from BrightGauge today!Jun 6, 2016 · BrightGauge is a powerful, yet easy to use data management platform for the TSP/MSP industry. You no longer have to wait for a status update, BrightGauge visualizes all of your company and client data in real-time with fully customizable reports, dashboards, and goal lists. Integrate BrightGauge with tools from your IT stack for better internal ... BrightGauge business intelligence dashboards update in real-time with data from industry-leading PSAs, RMMs, BDRs, security, finance, and other tools, eliminating the need to toggle windows or log in and out of multiple accounts. The automated reporting tool in BrightGauge builds transparency and trust with clients. It takes …Aug 21, 2019 ... Our Dashboard of the Month series shows the Quarterly Business Review dashboard. For help recreating these, email [email protected] a Calculated Metric Gauge. To create the ticket kill rate calculated metric: Select New Item > Gauge. Select the Datasource and Dataset for the gauge. Click Continue. Select Number Gauge. Add id as the Measure. Click ADD to apply the Count aggregation. Click the plus sign to add a new filter.This document provides information on gauge types, measures, dimensions, and filters in BrightGauge ®. Gauges turn the data from your datasets into usable, …Step 1 - Log in to your BrightGauge Account. If you haven’t created an account yet, go here to get started. After you log in: New Accounts. On first login, from the account Overview page, click Add a Datasource. Existing Accounts. Click on the Data and select Datasources. Find the SmileBack datasource under All or under the appropriate …Embed a Dashboard in PSA. Log in to BrightGauge and identify which dashboard you would like to embed. Click on More in the upper-right corner and select Public URL. The Public URL modal appears. Select the Enable Public Dashboard toggle. This provides you with the URL you need to embed the dashboard into PSA. Copy this link and save it for …Enter your Auvik Subdomain , Api Key, and Email Address. The Subdomain requires the cluster ID. For example, if your Auvik URL is https://mysubdomain.us1.my.auvik.com, then mysubdomain.us1 should be entered into the Subdomain field. The Email Address field is case sensitive. Ensure the user has … BrightGauge's free resources for MSPs and IT service providers include webinars, how-to guides, whitepapers, eBooks, and podcasts all covering many topics. Introducing Public Gauges + Dashboards , a new way to share your KPIs. BrightGauge Agent v5 Upgrade Steps; Add a user in MS-SQL (ConnectWise, Kaseya, TigerPaw, & N-Able Users) Add a user in MySQL (ConnectWise Automate/LabTech Users) Advanced SQL Database Setups; Application Patch Deployment; See all 77 articles Gauges. 101 - Gauges ; Proactive Notifications ...BrightGauge makes it easy to track KPIs and other important company, team, or individual metrics by automatically collecting data from your unique data sources and displaying it on easy-to-access dashboards. Work performance metrics like response times and latencies can be automatically measured, inbound calls can be counted, and sales numbers ... BrightGauge makes it easy to get a handle on data by putting KPIs on dashboards and custom reports. But it also makes it easy to establish and stick to a goal-setting system. BrightGauge Goals is a way to give an entire organization visibility into goals and progress being made on them. It’s like one big scorecard that everyone can interact with. Gain visibility into your company's health and monitor your cash position in real-time with BrightGauge dashboards. With just one click, quickly understand your revenue, your past-due invoices, your stock quantity, and how your projects are tracking against budgets. Valuable insights help you make important decisions.This document provides sample dashboards and templates for you to use as a starting point for creating your own BrightGauge ® dashboards. Each dashboard template includes all information required to build the gauges for that dashboard. The sample dashboards show how the dashboards appear when filled …The key performance indicators (KPIs) monitored using this dashboard include: Managed endpoints supported. Tickets per endpoints. Hours per endpoint. Ticket escalation ratio. SLA adherence. With this dashboard, a Service Operations Manager has a quick way to spot problems, trends, and any automation needs and is able to see the top …Creating a resume is one of the most frustrating parts of job hunting. Though ubiquitous on social media, videos are still rare on job platforms, even though it’s difficult to capt...If you are a PSA cloud partner that uses BrightGauge and PSA Cloud integration with BrightGauge, Use the drop-down menu located in the top left of your Dashboards screen and select Service Tickets – Quick Sync to receive these new 2.0 datasets. Some partners access BrightGauge directly, without going through … Customer Stories: Investing in Goal Setting through BrightGauge. How BrightGauge partner Kite Technology Group fully uses BrightGauge throughout their organization to drive their growth goals & improve their service delivery processes. Read Full Story. Gaining Accountability Through BrightGauge. Read More. Raising Your Data Game with BrightGauge. BrightGauge's free resources for MSPs and IT service providers include webinars, how-to guides, whitepapers, eBooks, and podcasts all covering many topics. Introducing Public Gauges + Dashboards , a new way to share your KPIs. BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide …Mar 25, 2015 · 101 - Reports. This article provides an introduction to reports in BrightGauge. Reports consist of gauges that track key metrics and allow you to share updates with team members and clients. Whether you choose to send them out daily, weekly, or monthly, there’s a lot you can do within BrightGauge to customize your internal and client reports. Taking over an existing BrightGauge account. If you are new to BrightGauge or have just been assigned as the primary account user on an existing account, follow these tips and steps to get started. Overview video - This quick video gives a great high-level overview of what BrightGauge offers. Watch the video - only 4 minutes!Saddled with student loans and unable to find work that will pay even the most basic bills, Devon turned to the Army. Devon always dreamed of becoming a journalist. And while he wa...The second service listed as "BrightGauge ITSPlatformManager Service" managed updates for the agent itself. Return to the Datasource configuration page in BrightGauge and click Check for new endpoints. Note: After the install of the Agent is complete, the Agent automatically initiates a check-in and final registration process in the …Jan 10, 2019 · Learn about how to leverage BrightGauge's dashboards, reports, goals, and custom KPIs to help motivate your team and show value to your customers. Customer Stories: Investing in Goal Setting through BrightGauge. How BrightGauge partner Kite Technology Group fully uses BrightGauge throughout their organization to drive their growth goals & improve their service delivery processes. Read Full Story. Gaining Accountability Through BrightGauge. Read More. Raising Your Data Game with BrightGauge. Review past releases for BrightGauge below. We also wanted to showcase upcoming defects and bug fixes that are going to be released soon. This can be viewed by clicking the following link, which will take you to the Known Issue site and using the <yyyy.mm.R#> filter for the fix Version. (Be sure to filter for the BrightGauge product as … Customer Stories: Investing in Goal Setting through BrightGauge. How BrightGauge partner Kite Technology Group fully uses BrightGauge throughout their organization to drive their growth goals & improve their service delivery processes. Read Full Story. Gaining Accountability Through BrightGauge. Read More. Raising Your Data Game with BrightGauge. ---1